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"Staying ahead in the fast-paced storage and systems business requires access to straightforward, unbiased, in-depth information -- fast. SSG-NOW offers these resources and more. The SSG-NOW web site. SSG-NOW e-news, and market reports cover the hot topics and technologies in storage and systems now. SSG-NOW provides accurate, comprehensive intelligence based on vendor- and user-supplied data. It’s concise, well written Snapshot and Delta Reports are a must for vendors that need to communicate their message with clarity, insight and perspective. SSG-NOW was founded by Deni Connor, a well respected analyst and journalist, who works with a team of seasoned experts to provide the industry with a much-needed service."

Judy Smith,
President, JPR Communications

"I highly recommend SSG-NOW for hard-hitting research reports that are an ideal complement to an aggressive go-to-market campaign. Deni Connor has an extensive global network of contacts and decades of industry-specific experience that provides SSG-NOW with excellent insights on storage, systems and IT industry trends and competitive business and technology dynamics."

Steve Zivanic,
Vice President of marketing, Oracle

8815 Mountain Path Circle

Austin, TX 78759



Who We Are

Deni Connor
Founding Analyst

Deni Connor founded SSG-NOW in 2007. She is a well-known storage expert, who was previously a reporter for IDG’s Network World. In addition, she worked in marketing and editorial positions for Novell, IBM, Control Data, Radix International, Thomas-Conrad and LAN Times and Networking Solutions magazine. She has written for InformationWeek, Network World, Data Communications, Byte, Datamation, the Computer Shoppper and Storage Magazine.She has also written four books on computer networking and data communications. Deni holds a B.A. degree in Fine Arts and Biology from the University of Northern Colorado.

Coverage areas: data protection, deduplication, disaster recovery, business continuity, cloud, online file sharing and collaboration, software-defined data center, storage management, storage infrastructure and storage virtualization

Earl Follis - Headshot

Earl Follis
Senior Analyst

Earl Follis is a long-time IT professional who has worked as a technical trainer, a technical evangelist, a network administrator, and in other IT positions for a variety of companies that include IBM Tivoli, Nimsoft (acquired by CA), Northrop Grumman Information Systems, Thomas-Conrad (acquired by Compaq) and Dell. He’s also the co-author of numerous books, including …For Dummies titles on Windows Server and NetWare, and written for many print and Web publications. His primary areas of technical interest include networking, operating systems, cloud computing and unified monitoring.

Coverage areas: Cloud Backup and Data Protection and Recovery, RaaS, ITaas and SaaS, Network Infrastructure, Network Protocols – VLAN, VPN, LAN/WAN, Ops Management and Performance Management, SMB IT, Software Defined Data Center, Hyper-Converged and Integrated Infrastructure Systems, Network and Cloud Management and Monitoring, and WAN Optimization and Acceleration

SSG-NOW Labs Validation – Systems, Network and Cloud Management and Monitoring, Software-Defined Networking


 Logan Harbaugh
Senior Analyst and Validation Engineer

 Logan Harbaugh started as a network administrator, systems integrator and consultant, then began writing for IT magazines  such as PC Week and PC Magazine. He has written books on troubleshooting networks. He does reviews and features for magazines such as InfoWorld, eWeek, PC World, Network World, IT World, Storage Magazine and the TechWeb and Internet.com web sites.

Coverage areas: Storage Infrastructure, Green Technology, Power Management, Collaboration Systems, Unified Communications, Desktop and Server Virtualization, Private and Public Clouds, Gateway and Endpoint Security, Desktop Management, Email Systems and Identity Management

SSG-NOW Labs Validation – Storage Infrastructure, Software-Defined Networking, Object Storage

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 Doug Spindler

 Douglas Spindler has had a long career in personal computers and technology. As an undergraduate at the University of  California, Berkeley, Doug had the foresight to become an early adopter in the then-emerging personal computer revolution. At the same time his classmates were still using typewriters, Doug began offering computer and networking services out of his dorm room while pursuing a degree in Molecular, Cellular and Developmental Biology. His business quickly grew into a 25-person company as the personal computer industry matured. Over the following years Doug personally oversaw projects and managed technology for the Department of Energy/Lawrence Berkeley National Laboratory, UCSF Medical Center, Kaiser Permanente and many other San Francisco Bay Area tech companies.

Doug is currently an Information Technology professor at City College of San Francisco, and a technology business systems analyst, digital forensic investigator, presenter and author. He is president of Pacific IT Professionals (Pac IT Pros) a 5,000 member IT Professional association based in San Francisco. In his teaching career, Doug has created innovative educational programs to train the next generation of IT professionals with the skills needed for today’s IT jobs. 

This spring Doug will complete his Master’s degree in Information Assurance with a focus on storage technology.  He holds numerous certifications and awards including Certified Information Systems Security Professional (CISSP), Microsoft Certified Trainer (MCT), MCSE, and Microsoft’s Most Valuable Professional (MVP).

Coverage areas: Windows Server Infrastructure, Hyper-V, Security, File Systems, Information and Risk Management



Phylis Bockelman

Client Relations

Phylis Bockelman joined SSG-NOW from stints in administration and human resources at Houston Instruments and Thomas-Conrad. She attended the University of Missouri – Kansas City.



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