Who We Are
Deni Connor founded SSG-NOW in 2007. She is a well-known storage expert, who was previously a reporter for IDG’s Network World. In addition, she worked in marketing and editorial positions for Novell, IBM, Control Data, Radix International, Thomas-Conrad and LAN Times and Networking Solutions magazine. She has written for InformationWeek, Network World, Data Communications, Byte, Datamation, the Computer Shoppper and Storage Magazine.She has also written four books on computer networking and data communications. Deni holds a B.A. degree in Fine Arts and Biology from the University of Northern Colorado.
Coverage areas: data protection, deduplication, disaster recovery, business continuity, cloud, online file sharing and collaboration, software-defined data center, storage management, storage infrastructure and storage virtualization
Senior Analyst and SSG-NOW Lab Director
Earl Follis is a long-time IT professional who has worked as a technical trainer, a technical evangelist, a network administrator, and in other IT positions for a variety of companies that include IBM Tivoli, Nimsoft (acquired by CA), Northrop Grumman Information Systems, Thomas-Conrad (acquired by Compaq) and Dell. He’s also the co-author of numerous books, including …For Dummies titles on Windows Server and NetWare, and written for many print and Web publications. His primary areas of technical interest include networking, operating systems, cloud computing and unified monitoring.
Coverage areas: Cloud Backup and Data Protection and Recovery, RaaS, ITaas and SaaS, Network Infrastructure, Network Protocols – VLAN, VPN, LAN/WAN, Ops Management and Performance Management, SMB IT, Software Defined Data Center, Hyper-Converged and Integrated Infrastructure Systems, Network and Cloud Management and Monitoring, and WAN Optimization and Acceleration
SSG-NOW Labs Validation – Systems, Network and Cloud Management and Monitoring, Software-Defined Networking
Senior Analyst and Validation Engineer
Logan Harbaugh started as a network administrator, systems integrator and consultant, then began writing for IT magazines such as PC Week and PC Magazine. He has written books on troubleshooting networks. He does reviews and features for magazines such as InfoWorld, eWeek, PC World, Network World, IT World, Storage Magazine and the TechWeb and Internet.com web sites.
Coverage areas: Storage Infrastructure, Green Technology, Power Management, Collaboration Systems, Unified Communications, Desktop and Server Virtualization, Private and Public Clouds, Gateway and Endpoint Security, Desktop Management, Email Systems and Identity Management
SSG-NOW Labs Validation – Storage Infrastructure, Software-Defined Networking, Object Storage
John is a long-time storage administrator and architect for companies such as Wells Fargo, Safeway and Wipro, where he focused on the installation, configuration and management of high-end EMC, NetApp, Hitachi Data Systems, Oracle Exadata and X-IO arrays.
Coverage areas: High-end monolithic and modular storage infrastructure, storage management, enterprise data protection
Terry has a long career in software development and management from companies, such as 3Com/Tippingpoint, IBM/Tivoli, Thomas-Conrad and Radix International. Terry has a B.S. in Mathematics from the University of Utah.
Coverage areas: Container technology (including Docker, Kubernetes, LXC), Agile Program Development, Network Infrastructure, Mobile technologies (sensor, RF-ID), Enterprise Application Development and Internet of Things (IoT). He has a vertical specialization in Healthcare and Electronic Medical Records (EMR).
Phylis Bockelman joined SSG-NOW from stints in administration and human resources at Houston Instruments and Thomas-Conrad. She attended the University of Missouri – Kansas City.