Who We Are
Deni Connor founded SSG-NOW in 2007. She is a well-known storage expert, who was previously a reporter for IDG’s Network World. In addition, she worked in marketing and editorial positions for Novell, IBM, Control Data, Radix International, Thomas-Conrad and LAN Times and Networking Solutions magazine. She has written for InformationWeek, Network World, Data Communications, Byte, Datamation, the Computer Shoppper and Storage Magazine.She has also written four books on computer networking and data communications. Deni holds a B.A. degree in Fine Arts and Biology from the University of Northern Colorado.
Coverage areas: data protection, deduplication, disaster recovery, business continuity, cloud, online file sharing and collaboration, software-defined data center, storage management, storage infrastructure and storage virtualization
Jim comes to SSG-NOW with more than 35 years of marketing and product management experience with companies such as Symbol Technologies, Norand, Code and Radix International. He is a pioneer in the field of handheld computers and portable bar code readers and an expert in memory technologies and the challenges of start-up companies. He has an established track record of turning startups into successful technology businesses. Jim has a degree in Computer Science from the University of Utah.
Coverage areas: Channel, Go-to-Market, TCO/ROI, Licensing, Cloud Computing, File systems, High-performance Computing, Hyper-Converge Infrastructures and Converged Infrastructures, In-memory Databases, Object storage, Performance and Standards, Storage Protocols – PCIe, SAS, SATA, SCSI, Software Defined Storage, Solid State Drives and Flash Memory
Earl Follis is a long-time IT professional who has worked as a technical trainer, a technical evangelist, a network administrator, and in other IT positions for a variety of companies that include IBM Tivoli, Nimsoft (acquired by CA), Northrop Grumman Information Systems, Thomas-Conrad (acquired by Compaq) and Dell. He’s also the co-author of numerous books, including …For Dummies titles on Windows Server and NetWare, and written for many print and Web publications. His primary areas of technical interest include networking, operating systems, cloud computing and unified monitoring.
Coverage areas: Cloud Backup and Data Protection and Recovery, RaaS, ITaas and SaaS, Network Infrastructure, Network Protocols – VLAN, VPN, LAN/WAN, Ops Management and Performance Management, SMB IT, Software Defined Networking, Systems, Network and Cloud Management and Monitoring, and WAN Optimization and Acceleration
SSG-NOW Labs Validation – Systems, Network and Cloud Management and Monitoring, Software Defined Networking
Director – SSG-NOW Labs and Senior Analyst
Claude Bouffard has been in the IT Industry for more than 30 years. His background ranges from industry storage analyst to storage system design and development to qualification/validation. In his most recent position Claude provided vendor-independent data center consulting and managed services, guiding customers through the complexities of cloud, virtualization, storage, security and data protection workspace. He also performed independent hands-on validation and analysis of emerging storage hardware and software products for Enterprise Strategy Group’s – ESG Lab and provided coverage of storage systems as an analyst.
Coverage areas: Backup Applications, Archiving, Disaster Recovery and Recovery Technologies, Backup to-Disk Appliances with Deduplication, Storage Infrastructure and Storage Virtualization along with Storage Management, Storage Protocols – TCP/IP, SCSI, FC, iSCSI, FCoE, NFS, CIFS, VSAN/VLAN and NDMP
SSG-NOW Labs Validation – Storage Systems and Backup Application, Virtualization, B2D, Performance and Interoperability Testing
Phylis Bockelman joined SSG-NOW from stints in administration and human resources at Houston Instruments and Thomas-Conrad. She attended the University of Missouri – Kansas City.