If your Fitbit Versa or Versa 2 won’t turn on, it can be frustrating, especially if you use it to track your fitness goals or receive notifications. However, there are several reasons why your Fitbit Versa might not turn on, and luckily, most of them can be fixed. In this guide, we will take a closer look at the reasons why your Fitbit Versa won’t turn on and how to troubleshoot the issue.

Reasons why your Fitbit Versa won’t turn on

There can be several reasons why your Fitbit Versa or Versa 2 won’t turn on, including:

Dead battery

One of the most common reasons why your Fitbit Versa won’t turn on is a dead battery. If your battery is completely drained, your Fitbit will not turn on even if it is plugged into a power source.

Charging issues

If your Fitbit Versa is not charging properly, it might not turn on. There might be issues with the charging cable, adapter, or the charging port on the device.

Software issues

If your Fitbit Versa is not updated to the latest software version, it might not turn on. Additionally, if there is a software bug or glitch, it might cause the device to malfunction.

Hardware issues

If your Fitbit Versa has suffered physical damage or water damage, it might not turn on. Additionally, if the device has been exposed to extreme temperatures or humidity, it might not work properly.

Troubleshooting steps

Here are some troubleshooting steps you can take if your Fitbit Versa won’t turn on:

1. Charge your Fitbit Versa

Make sure your Fitbit Versa is properly charged. If the battery is completely drained, it might take a few minutes for the device to turn on after you plug it in.

2. Check the charging cable and adapter

Make sure the charging cable and adapter are working properly. Try using a different adapter or cable to see if it solves the issue.

3. Restart your Fitbit Versa

Press and hold the back button on your Fitbit Versa for 10-15 seconds until you see the Fitbit logo on the screen. This will restart your device.

4. Update your Fitbit Versa software

Make sure your Fitbit Versa is updated to the latest software version. You can check for updates in the Fitbit app on your phone.

5. Factory reset your Fitbit Versa

If none of the above steps work, you can try factory resetting your device. Go to the Settings app on your Fitbit Versa, select About, and then select Factory Reset.

FAQs

Why is my Fitbit Versa not charging?

A: There might be issues with the charging cable, adapter, or the charging port on the device. Try using a different cable or adapter to see if it solves the issue.

How long does it take for a Fitbit Versa to charge?

A: It usually takes about 2 hours for a Fitbit Versa to fully charge.

Can I replace the battery in my Fitbit Versa?

A: No, the battery in a Fitbit Versa is not replaceable. If your device is still under warranty and you are experiencing issues with the battery, contact Fitbit support for assistance.

What should I do if my Fitbit Versa is still not turning on?

A: If your Fitbit Versa is still not turning on after trying all the troubleshooting steps, contact Fitbit support for assistance.